Data Protection & Privacy

pk98 Privacy Policy — Your Data, Your Rights as a Pakistani Member

This Privacy Policy explains exactly what personal information pk98 collects from you, how it is used, how it is protected, who it may be shared with, and what rights you have over your own data. Please take the time to read it — it matters.

Last Updated: 1 January 2025
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§1Who We Are

This Privacy Policy applies to pk98, the online gaming and sports betting platform accessible at pk98.biz (referred to throughout this document as "pk98", "we", "us", or "our"). pk98 is the data controller for all personal information collected from members and visitors to the pk98 platform.

When you register on pk98, place a bet, play a casino game, or simply browse the pk98 website, certain information about you is collected and processed. This Privacy Policy explains that process in full and in plain language. We have deliberately written it to be easy to read — not a document full of legal language that you need a lawyer to decode.

If you have any questions about how pk98 handles your data after reading this policy, please contact us at privacy@pk98.biz. We will respond to all legitimate privacy enquiries within five working days.

Plain summary: pk98 collects only what it needs to operate your account and keep the platform secure. We do not sell your data. We protect it with serious technical measures. You have real rights over your information and we honour them.

§2What Personal Data We Collect

The personal data pk98 collects from you falls into several categories. We collect only what is genuinely necessary to provide the services you have signed up for. The table below gives a clear breakdown of what we collect and why.

Data Category Specific Examples Why Collected
Identity Data Full name, date of birth, CNIC/passport number Account registration, age verification, KYC compliance
Contact Data Mobile number, email address, city/province Account communications, support, security alerts
Financial Data Easypaisa/JazzCash account number, bank account IBAN, card last four digits Processing deposits, withdrawal verification, AML compliance
Transaction Data Deposit history, withdrawal requests, bet history, game session records Account management, dispute resolution, regulatory compliance
Technical Data IP address, device type, browser, operating system, session timestamps Security monitoring, fraud prevention, platform optimisation
Usage Data Pages visited on pk98, games played, betting patterns, session duration Improving platform features, personalising experience, responsible gaming monitoring
Communications Data Support chat logs, emails to pk98, complaint records Customer service quality, dispute resolution, compliance

We do not collect sensitive personal data such as biometric information, health records, or political views unless these are directly relevant to a specific compliance obligation — and even then, only with your explicit knowledge.

§3How We Collect Your Data

pk98 collects personal information through the following channels:

Direct Collection

The majority of the data pk98 holds about you comes directly from you. This includes information you enter during the registration process (name, mobile number, date of birth, email), information you provide when completing KYC verification (CNIC copy, payment account details), information you submit when contacting pk98 support, and information you provide when setting up responsible gaming tools such as deposit limits.

Automatic Collection

When you use the pk98 website or mobile platform, certain technical data is collected automatically. This includes your IP address, the device and browser you are using, session times, and which pages you visit within the pk98 platform. This data is collected through server logs and, where applicable, cookies. See Section 8 for our full cookie policy.

Third-Party Sources

In limited circumstances, pk98 may receive information about you from third parties. This primarily occurs during payment processing — for example, when your Easypaisa or JazzCash wallet confirms a transaction, or when our fraud screening system checks a payment against known fraud databases. We may also receive information from identity verification providers when completing KYC checks. We do not purchase marketing data lists or receive data about you from social media platforms.

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§4Why We Use Your Data — Our Purposes

pk98 uses your personal data for the following purposes. We only process data where we have a legitimate reason to do so.

  • Account creation and management: Setting up your pk98 member account, maintaining your profile, and enabling you to log in securely.
  • Payment processing: Processing deposits to your pk98 wallet and withdrawals to your registered payment method. Verifying that transactions originate from accounts in your own name.
  • Age and identity verification: Confirming that you are 18 or older and that your identity matches the details provided during registration. This is a legal obligation for all online gaming operators.
  • Anti-money laundering (AML) compliance: Monitoring transaction patterns for unusual activity and fulfilling our obligations to report suspicious transactions to relevant authorities. This is a legal requirement, not a choice.
  • Customer support: Responding to your queries, resolving disputes, and maintaining records of your support interactions for quality purposes.
  • Responsible gaming: Monitoring your gaming behaviour to identify patterns that may indicate problem gambling. This is done in your interest and allows pk98 to proactively offer responsible gaming tools where appropriate.
  • Platform security and fraud prevention: Detecting and preventing cheating, account takeovers, bonus abuse, and other fraudulent behaviour on the pk98 platform.
  • Service improvement: Analysing aggregated usage data (not individually identifiable) to improve the pk98 platform, fix technical issues, and develop new features.
  • Marketing communications: Sending you promotional offers and updates about pk98, if you have consented to receive them. You can withdraw this consent at any time.
  • Legal compliance: Meeting our obligations under applicable laws and cooperating with regulatory or law enforcement requests where legally required.

§5Legal Basis for Processing Your Data

Every time pk98 processes your personal data, it does so on one of the following legal grounds. We do not process data arbitrarily — there must be a specific, justifiable reason for each type of processing we carry out.

  • Contractual necessity: Processing required to fulfil our contractual obligations to you as a pk98 member — primarily account management, payment processing, and service delivery. Without this processing, we cannot provide the pk98 service.
  • Legal obligation: Processing required by law — including identity verification, age checking, AML monitoring, and cooperating with lawful regulatory requests. We have no discretion to opt out of this processing.
  • Legitimate interests: Processing that is necessary for pk98's legitimate business interests, provided those interests are not overridden by your own rights and interests. This includes fraud prevention, platform security, and service improvement through aggregated data analysis.
  • Consent: Processing based on your specific, informed, and freely given consent — primarily marketing communications. You may withdraw your consent at any time by contacting pk98 support or updating your communication preferences in your account settings.

Withdrawing consent: If you have consented to receive marketing communications from pk98 and wish to withdraw that consent, simply contact us at privacy@pk98.biz or use the unsubscribe link in any marketing email we send you. Withdrawal of consent does not affect the lawfulness of any processing carried out before the withdrawal.

§6Who We Share Your Data With

pk98 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Full stop. The only circumstances under which pk98 shares your data are those described below, all of which are either operationally necessary or legally required.

Payment Processors

When you make a deposit or request a withdrawal via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, or a Visa/Mastercard payment, your transaction details are shared with the relevant payment processor as required to complete the transaction. These processors are bound by their own privacy policies and applicable financial regulations.

Identity Verification Providers

When you complete KYC verification on pk98, your identity documents may be processed by a third-party verification provider. These providers are contractually bound to process your data solely for the purpose of verification and in accordance with applicable data protection standards.

Fraud Prevention and Security Services

pk98 uses third-party fraud screening services to protect the platform and its members. These services may receive transaction data and technical identifiers (such as IP addresses) for the purpose of detecting and preventing fraud. They do not receive unnecessary personal details.

Regulatory and Law Enforcement Authorities

pk98 is required by law to share information with relevant authorities when legally compelled to do so — for example, in the context of an AML investigation or a court order. We will only share the minimum data required to comply with the legal obligation and will not exceed the scope of any such request.

Gaming Software and Platform Providers

Some game content on pk98 is provided by licensed third-party gaming software companies. These providers may receive session-level technical data to deliver game content but do not receive your full personal profile or financial information.

§7How Long We Keep Your Data

pk98 does not keep your personal data indefinitely. We retain it for as long as is necessary to fulfil the purpose for which it was collected, subject to any overriding legal retention obligations.

  • Active account data: Retained for the duration of your membership with pk98, plus a minimum of five years after account closure to satisfy regulatory record-keeping requirements.
  • Transaction and betting records: Retained for a minimum of five years in accordance with standard financial record-keeping obligations applicable to gaming operators.
  • KYC verification documents: Retained for a minimum of five years from the date of verification, or longer if required by a specific legal obligation.
  • Support communications: Retained for three years from the date of the last interaction, or longer if related to an unresolved dispute or regulatory matter.
  • Marketing consent records: Retained for the duration of your consent, plus three years after withdrawal to demonstrate compliance.
  • Technical/log data: Retained for 12 months for security and troubleshooting purposes, after which it is aggregated or deleted.

When data is no longer required and there is no legal basis for retaining it, pk98 securely deletes or anonymises it so that it can no longer be associated with you as an individual.

pk98

§8Cookies & Tracking Technologies

pk98 uses cookies and similar tracking technologies to make the platform function correctly, keep your session active while you are logged in, and understand how members use the platform so we can improve it. We do not use cookies to track you across third-party websites.

Types of Cookies Used by pk98

  • Essential cookies: Required for the pk98 website to function. These manage your login session, remember your language preference, and maintain your betting slip between pages. Without these cookies, the platform cannot operate correctly. No consent is required for these.
  • Analytics cookies: Used to understand how members navigate the pk98 platform — which pages are visited most, where members encounter problems, and how sessions flow through the site. This data is aggregated and anonymised. These cookies require your consent.
  • Functionality cookies: Remember your preferences on pk98 — such as your preferred deposit method or display settings — so you do not have to set them every session. These require your consent.
  • Security cookies: Help detect fraudulent activity such as session hijacking and protect your pk98 account from unauthorised access. These are essential and do not require consent.

You can manage your cookie preferences at any time through your browser settings. Disabling non-essential cookies will not prevent you from using the core pk98 platform, but may affect some convenience features.

No cross-site tracking: pk98 does not use third-party advertising cookies or any technology that tracks your activity on other websites. Our cookies are limited to the pk98 domain.

§9How We Protect Your Data

The security of your personal information is something pk98 takes seriously — not just because it is required of us, but because the trust of our members depends on it. We have implemented a range of technical and organisational measures to protect your data from unauthorised access, loss, alteration, or disclosure.

Technical Security Measures

  • SSL/TLS encryption: All data transmitted between your device and pk98 servers is encrypted using 256-bit SSL/TLS protocols. The padlock in your browser confirms this encryption is active.
  • Password hashing: Your pk98 account password is stored as a one-way cryptographic hash. Even pk98 staff cannot read your password in plain text. This is why we cannot "retrieve" your password — only reset it.
  • Database security: Personal and financial data is stored in encrypted databases with strict access controls. Access is limited to authorised personnel on a need-to-know basis.
  • Two-factor authentication: pk98 supports and encourages the use of two-factor authentication (2FA) to protect member accounts from unauthorised access.
  • Intrusion detection: pk98 systems are monitored continuously for unusual access patterns, potential intrusions, and security anomalies.

Organisational Security Measures

  • pk98 staff who handle personal data are subject to confidentiality obligations and receive regular data protection training.
  • Access to personal data systems is role-based. Staff only have access to the data necessary for their specific job function.
  • Any third-party service provider that processes personal data on pk98's behalf is required to meet our security standards and is bound by a data processing agreement.

No online platform can guarantee 100% security against all threats. If you become aware of any unauthorised access to your pk98 account, please contact our support team immediately so we can take action to protect your account.

§10Your Rights Over Your Personal Data

As a pk98 member, you have specific rights regarding your personal data. pk98 respects these rights and has processes in place to respond to them promptly. To exercise any of these rights, contact us at privacy@pk98.biz.

Right of Access

You have the right to request a copy of the personal data pk98 holds about you. We will provide this within 30 days of a verified request.

Right to Rectification

If any personal data pk98 holds about you is inaccurate or incomplete, you have the right to request that we correct it. You can update most information yourself through your account settings.

Right to Erasure

In certain circumstances, you have the right to request that pk98 delete your personal data. Note that legal retention obligations (such as AML record-keeping requirements) may prevent full erasure in all cases.

Right to Restrict Processing

You may request that pk98 restrict the processing of your data in specific situations — for example, while you contest the accuracy of data we hold.

Right to Portability

Where processing is based on your consent or a contract, you have the right to receive your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.

Right to Object

You have the right to object to pk98 processing your data for direct marketing at any time. You can also object to processing based on legitimate interests, subject to us demonstrating compelling grounds for continuing.

Response time: pk98 will respond to all data rights requests within 30 days. Complex requests may take longer, in which case we will inform you of the delay and the expected timeline. There is no charge for exercising your rights unless requests are manifestly excessive or repetitive.

§11Children's Privacy

The pk98 platform is strictly for adults aged 18 and over. pk98 does not knowingly collect personal information from anyone under the age of 18. Our registration process includes an age declaration and we enforce KYC verification specifically to confirm that members meet the minimum age requirement.

If you believe that a person under 18 has created a pk98 account or provided personal information to us, please contact us at privacy@pk98.biz immediately. Upon confirmation, we will take immediate steps to suspend the account, delete the associated data, and ensure any deposits are returned.

If you are a parent or guardian and are concerned about a young person accessing online gaming platforms, we strongly recommend using parental control software in addition to speaking with them about responsible use of the internet and online services.

§12Third-Party Links

The pk98 website may contain links to third-party websites or services in certain contexts — for example, links to our payment provider's support pages or responsible gaming support organisations. This Privacy Policy applies only to the pk98 platform. We have no control over, and assume no responsibility for, the privacy practices of any third-party site you visit after leaving pk98.biz.

Before providing any personal information on a third-party website, we strongly recommend that you review that site's privacy policy. pk98 is not responsible for the content, privacy practices, or security of external websites.

§13Changes to This Privacy Policy

pk98 may update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or improvements to how we describe our processes. When we make material changes, we will notify registered members via the email address associated with their pk98 account and display a notice on the platform.

The "Last Updated" date at the top of this document will always indicate when the current version was published. The version published on that date supersedes all previous versions of the pk98 Privacy Policy.

We encourage you to review this page periodically, particularly if you are an active pk98 member. Continued use of the pk98 platform after the effective date of an updated Privacy Policy indicates your acceptance of the changes.

Material changes means changes that significantly affect how we collect, use, or share your data, or that affect your rights as a member. Minor editorial corrections (fixing typos, improving clarity without changing meaning) may be made without specific notification.

§14Contact Us — Privacy Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or the way pk98 handles your personal data, please reach out to us. We take privacy seriously and will respond to all genuine enquiries promptly.

  • Privacy email: privacy@pk98.biz
  • General support: support@pk98.biz
  • Live chat: Available from your logged-in pk98 account
  • FAQ: Common privacy questions answered on the pk98 FAQ page

For data rights requests (access, erasure, portability, etc.), please email privacy@pk98.biz with the subject line "Data Rights Request" and include the mobile number or email address associated with your pk98 account so we can locate your records and respond accurately.

This Privacy Policy was last updated on 1 January 2025. The language of this policy is English (en-PK). Should any translation be provided, the English version shall take precedence.

Our Privacy Commitment

What pk98's Privacy Approach Means in Practice

Your Data Is Encrypted

All data on pk98 — in transit and at rest — is protected with industry-standard encryption. Your password is hashed and cannot be read by anyone, including pk98 staff. 256-bit SSL covers every connection to the platform.

We Do Not Sell Your Data

pk98 does not sell, rent, or trade your personal information to advertising companies, data brokers, or any other commercial third party. Your data is used only to operate your account and meet legal obligations.

You Control Marketing Consent

pk98 will only send you promotional communications if you have actively consented. You can withdraw that consent at any time — one email to privacy@pk98.biz or the unsubscribe link in any pk98 marketing email.

Access Your Own Data

As a pk98 member, you have the right to see exactly what personal data we hold about you. Submit a data access request to privacy@pk98.biz and we will provide a full copy within 30 days, at no charge.

Cookies Only on pk98

pk98 does not use third-party advertising cookies or cross-site tracking. Our cookies exist only to keep your session running, remember preferences, and help us improve the pk98 experience for Pakistani players.

Data Deleted When No Longer Needed

pk98 does not keep your data indefinitely. Once the purpose for holding it has ended and any legal retention period has passed, your data is securely deleted or anonymised so it cannot be traced back to you.

Your Privacy Is Safe at pk98 — Ready to Join?

Now that you understand how pk98 protects your personal data, create your free account with confidence. Deposit via Easypaisa or JazzCash, claim your welcome bonus up to Rs 50,000, and play on Pakistan's most trusted gaming platform.

No data sold — ever 256-bit encryption 18+ only, play responsibly
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